This article will describe and demonstrate how to upgrade the firmware on Arris routers. In many ways, these products are considered top-of-the-line, and the most recent mesh systems offer a plethora of appealing features.
Whether you purchased your Arris router from your internet service provider or purchased it on your own, the time will come for a firmware upgrade. Unfortunately, many people are apprehensive about these types of upgrades, but there is no need to be.
The firmware update procedure is simple and should not cause any problems, even for inexperienced users.
For my Spectrum connection, I use an Arris router that I set up myself. I obtained it because I was dissatisfied with the one Spectrum provided when I signed up for their service.
I recently discovered that updating the firmware on your router is a good fix for slow internet speeds, so I decided to give it a shot.
I went to Arris’ support page and read through the manuals for my router. I also searched several user forums for information on how to update the firmware on my router. This guide is the result of that research, and it will help you update the firmware on your Arris router.
To update the firmware on your Arris router, go to the Arris support website and download the firmware for your model. Then, using the admin tool, upload the file to your router and begin the installation.
ARRIS FIRMWARE ROUTER UPDATE
Your Arris Router, like any other wireless router, has firmware that must be updated on a regular basis. When you update the firmware on your Arris Modem, the device keeps its security features up to date.
Furthermore, updating the firmware of your Arris Router adds new features to the device, limiting potential online threats from negatively impacting the device’s overall performance. As a result, it is critical to perform the Arris Router firmware update on a regular basis.
In most cases, the firmware is automatically updated; however, if your Arris Router model does not support automatic updates, you can perform a manual update.
You may encounter problems updating the firmware at times; however, you can reset the Arris Router and try updating the firmware again.
It is recommended that you read your Arris Router’s user manual to get an overview of the router’s operation as well as firmware-related information such as Arris SBG7600AC2 firmware update, Arris SB6190 firmware update, Arris DG3450A firmware, and so on.
WHY IS IT IMPORTANT TO UPDATE ROUTER FIRMWARE?
The firmware is your router’s operating system, and it controls all of its features. Updates are infrequent because firmware is “lower level” than other software.
However, these updates make significant changes to the firmware and improve the system in almost every way.
When combined with the fact that firmware updates also patch security flaws, updating the firmware on your router is just as important as updating any other software you own.
LOGIN TO THE ARRIS ROUTER USING ITS IP ADDRESS
The web-based graphical user interface is used to update the firmware (GUI). To access this interface, launch a web browser and type a default IP address into the address bar.
For the Arris routers, this will be 192.168.0.1. This address will take you to the login screen, where you must enter your administrator credentials to proceed. If you did not change the username and password when you first set up the router, they are admin and password, respectively.
BENEFITS OF UPDATING YOUR ROUTER FIRMWARE
Upgrading the firmware on your router does more than just improve your internet speeds. New updates can reduce your connection’s latency and add new features such as improved security and user management.
Firmware updates can also patch vulnerabilities in your router system that could pose a security risk, as well as fix bugs that could have previously broken your router.
Updating the firmware on your router can also update the firewall. Because your router is your system’s first point of contact with the internet, having an updated firewall is beneficial.
1. Log in to Your Router
The first thing you need to do is log in to the interface that lets you install the update to the router.
To do this:
- Open a browser window or tab.
- Type ‘192.168.0.1’ in the address bar without quotes.
- Enter the login credentials. If you have not set up a password, the default credentials are as follows:
- Username: admin
- Password: password
- Select log in.
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2. Find Out the Router’s Firmware Version
You must now determine what firmware version your router is running. Fortunately, you can do this directly from the tool. To begin, scan the interface for any mention of the firmware version. Make a note of it when you find it.
3. Check for the Latest Firmware Update and Download it.
Next up is to find and download the latest firmware update.
To do this, first head over to arris.com/support, then:
- Scroll down the page and select ‘Get software’ under the Software box.
- Search for the firmware for your model and hit download.
- Save the file somewhere you’ll remember.
4. Upload the Downloaded Firmware to the Router
To install the firmware update, you must upload the file you just downloaded to the router interface.
To do this:
- From the Setup page on the router interface, select Status.
- Choose Router Upgrade from the drop-down menu.
- Select Browse and navigate to the file you just downloaded.
- Select Upgrade and confirm.
- The file will be uploaded and installed. Do not switch off the router until the upload is complete.
5. Install the Firmware Update
The installation will begin automatically after you upload the file. The router will restart after the update, so don’t turn it off until it does. Check the firmware version again after installation.
Check that it has been updated to the version you just installed. If it hasn’t already, try installing it again.
6. Restart the Router
Following the completion of the update, some Arris models will restart. If yours does not, you must restart it manually. Turn off the router and wait a few minutes before re-enabling it.
ARE AUTOMATIC UPDATES AVAILABLE FOR ARRIS ROUTERS?
Manually updating the router can be time-consuming, especially if your model is obscure or an older model. Most devices receive automatic updates, but routers do not.
Some ISPs, such as AT&T, push firmware updates to their modems in stages, so it may take some time for the update to reach your router. Manually updating the software on your ISP router if it is an Arris model is a whole different can of worms.
Your ISP may not allow you to use the most recent firmware for your router, so check with them to ensure that you can install the firmware version you intend to use.
There are no automatic update features if you purchased your own Arris router. You must manually search for and install updates from their support page.
DOWNLOAD THE LATEST VERSION OF FIRMWARE FOR YOUR MODEL
Go to https://arris.secure.force.com/consumers/ in a new browser tab. Navigate the website to find your model, then check the product details for the most recent firmware version. Once you’ve found the most recent firmware version for your model, save it to your computer.
Please ensure that you have received the firmware for your specific model and not a similar one.
CONCLUSION
Even for inexperienced users, upgrading the firmware on an Arris router is a relatively simple process. Unless it is one of the discontinued models or provided by your internet service provider, you can do it in a few simple steps.
In the latter case, you’ll need to contact your Internet service provider for assistance. In all other cases, you should connect your PC, tablet or mobile to the Arris router you want to update.
A PC with wired connection using ethernet cable is preferred since it is more stable and reliable, but the Wi-Fi will also work. After you’ve updated the firmware on your router, go to speedtest.net or fast.com and run a speed test.
This can help you determine whether the firmware update has improved your speeds. If you haven’t changed your router’s default login information yet, now is a great time to do so.
After you’ve updated the firmware, go back to your router’s admin tools and look for a section titled Security or Administration. Then, change the password to something you’ll remember.
Frequently Asked Questions
How do I check the firmware on my Arris SURFboard?
In the Software Menu, look for the Firmware Version.
In the address box, type http://192.168.0.1 and press the Enter key. The https:// Redirect page will be displayed. The SURFboard Web Manager is being redirected to a more secure connection; to proceed, click the Proceed button.
How can I tell if my router’s firmware needs to be updated?
The simplest method is to use the router’s mobile app, which usually includes a check for updates option. (The name of the menu or setting varies by brand.) You can also look at your router’s web app, which is accessed by typing an IP address—typically 192.168.1.1. 0.1 or 192.168.
How do I update the firmware on my surfboard?
Download the firmware to a computer that has modem access. Set the modem to firmware upgrade mode, then upload the firmware from your computer. The manufacturer’s website should have more information.
How long does it take for an Arris modem to update?
How Long Does It Take To Update Modem Firmware? When not in use, turn off the router. Once the upload is complete, your router will restart. An update usually takes between three and five minutes.
FAQs
How long does a firmware update take for a modem? ›
This step will take about 3 minutes. As the modem reboots, you will briefly lose your internet connection, including WiFi.
How do I update my router firmware without Internet? ›Hold the reset button for 3~5 seconds and re plug the power WITHOUT RELEASING THE RESET BUTTON. Wait until the power LED turns solid red (after about 30 seconds) Open a web browser to 192.168. 0.1 and then you should see EMERGENCY FLASHING page then click browse/upload locate the file and click UPLOAD FIRMWARE NOW.
Is it possible to set your router to update firmware automatically? ›When new firmware is available, you can allow your router to automatically update its firmware to the latest version. Updating your router's firmware keeps your router up to date with the latest features and security fixes.
How long should firmware update take? ›How Long Should a Firmware Update Take? The estimated duration of the firmware update process is 30 minutes. Nonetheless, this relies upon the speed of your internet and at what stage you are at of the update. Android phones stuck on firmware update is a transitory issue and can be fixed with no expert complexities.
How long does a firmware download take? ›Software download time from the Internet can be over 30 minutes depending on Internet connection speed and the file size of the software/ firmware update. The automatic software/ firmware download from Internet will usually start in next 24 to 36 hours after the new software/ firmware is uploaded to the server.
How do I fix a stuck firmware update? ›- Press and hold Volume down and Power buttons for a few seconds until the device logo appears on the screen.
- Then, wait for a few seconds and again press and hold power button to switch it on.
- From the Setup page on the router interface, select Status.
- Choose Router Upgrade from the drop-down menu.
- Select Browse and navigate to the file you just downloaded.
- Select Upgrade and confirm.
- The file will be uploaded and installed. Do not switch off the router until the upload is complete.
If your Android device won't update, it might have to do with your Wi-Fi connection, battery, storage space, or the age of your device. Android mobile devices usually update automatically, but updates can be delayed or prevented for various reasons.
How do I update my router firmware via USB? ›- Enable the USB firmware upgrade function by CLI command.
- Save the firmware on the USB.
- Plug the USB into the device.
- The device checks the running partition for the model ID and the firmware version.
- Upgrade the firmware to the standby partition and then the device reboots.
However, setting up a router without a computer and a router to instal is still doable. Even though things are changing and people are becoming more comfortable with using only smartphones and tablet computers to get online, it's rare to find someone without a computer.
How often should you update router firmware? ›
In general, experts recommend upgrading your router at least every five years. Make that every two to three years if you use lots of smart home gadgets, or if you make a regular habit of buying the latest laptops, phones and other primary Wi-Fi devices.
Will updating router firmware increase speed? ›If you already have a wireless N router, a firmware update may still increase your network's reliability, speed and security.
Does firmware update improve Wi-Fi? ›Firmware updates provide bug fixes and technology improvements that lead to a better overall Wi-Fi experience for you and your family. Another critical advantage of keeping your router firmware up to date is the security protection it provides.
How do I know if my router firmware is up to date? ›Once you access your router settings, go to ADVANCED > Administration. Choose the Firmware Update or Router Update button. Click the Check button. The router will now check for available updates.
What to do if update is taking too long? ›Restart your computer using either the reset button or by powering it off and then back on with the power button. Windows will start normally and finish installing the updates. If the Windows update installation is truly frozen, you have no other choice but to hard-reboot.
Do firmware updates take long? ›How Long Does A Firmware Update Take? The exact time depends on the device in question, but in most cases, a firmware update takes between 2 – 30 minutes.
How long does installing a update take? ›The time is determined by the speed of your Internet connection and the speed of your computer (disk, memory, CPU speed and the data set). Usually, the actual installation itself may take about 45 minutes to 1 hour, but sometimes it takes longer than an hour.
What is the process of updating firmware? ›To update a device's firmware, the device user just needs to install the update that is developed for his particular device. Some of the upsides of updating to the most recent firmware are: A firmware update will upgrade your device with advanced operational instructions without needing any upgradation in the hardware.
What happens if firmware is updated? ›A Firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With the ever-changing advances in technology, a firmware update also helps a device remain competitive with newer models. Downloads are posted on your model support page.
Is it safe to do firmware update? ›Whenever a manufacturer releases new firmware for one of its devices that you own, you can take it and upgrade its firmware with the new version. That's called a firmware update. However, updating the firmware can be a dangerous job that, if not done the right way, can render your device non-functional.
Can you cancel a firmware update? ›
Is It possible to cancel a software update. After an update has begun, it is not possible to stop or otherwise cancel the update.
What happens if you unplug during firmware update? ›For all devices we've shipped in the past 5 or so years, if you disconnect them during firmware update, they will be recoverable.
Can I stop a firmware update? ›You can use the Cancel task option in the Activity screen to stop a firmware update that is in an unresponsive state.
Can you update modem firmware? ›Your modem needs to update its firmware whenever the manufacturer issues a new version of it. New versions of firmware will be released when your modem manufacturer fixes a bug or addresses a security concern in your modem's software.
Can you update cable modem firmware? ›On most cable modem routers (also known as gateways), the device firmware is updated automatically by your Internet service provider (ISP) and you cannot update it manually.
How often do modems need to be updated? ›Cable modems can last many years, but advances in Internet technology can greatly improve your Internet performance. Typically, you should look to upgrade or replace your cable modem every two to four years.
How do I force system update? ›- Open your phone's Settings app.
- Near the bottom, tap System. System update.
- You'll see your update status. Follow any steps on the screen.
Go to Settings of your device and then tap on About Phone. Next, click on Software Update or System Update, depending on the brand. Finally, click on the Check for Update button.
How do I manually update the firmware for my device? ›- Make sure your device is connected to Wi-Fi.
- Open Settings.
- Select About Phone.
- Tap Check for Updates. If an update is available, an Update button will appear. Tap it.
- Install. Depending on the OS, you'll see Install Now, Reboot and install, or Install System Software. Tap it.
How to Recover the Router if Firmware is Corrupted - YouTube
Does firmware expire? ›
The firmware expiration date is not related to the aircraft specific update cycle/date. The firmware will not expire as long as the firmware is kept up-to-date according to the AMP. The expiry is always at least 12 months plus a few months of margin in the future when downloaded from flarm.com.
How long do routers last? ›Routers should be replaced every four to five years, according to Tech Pro Journal. If you're in the market for a router, check out the best wireless options to speed up your internet.
How do I access my router settings without a computer? ›Open your device's internet browser and in the address bar, enter your router's IP address. The default IP address is “http://192.18.1.1” or “http://192.168.0.1”. What is this? The default username is “admin” and the default password is “password” for your router.
How do I access my router from my phone? ›...
Find router IP address on Android or iOS
- Tap on Wi-Fi.
- Make sure your phone is connected to your router's Wi-Fi network.
- Tap the 'i' to the right of the network name.
- Your router's IP address is shown next to 'Router'
Instructions for updating firmware state you must connect the router to your computer with an ethernet cable, that you cannot do it wirelessly.
What happens when firmware is outdated? ›If most of your company's computers are obsolete, they double or even triple your chances of experiencing a data breach. This emphasizes how dangerous it is to have outdated applications, operating systems, and even web browsers. Failing to update your firmware could expose your business to major security threats.
Can router be hacked? ›Yes, hackers can access your router and Wi-Fi remotely, especially if you have either of the following: Remote management is enabled in your router's settings. A weak router password that can be easily guessed.
Should I reset router after firmware update? ›It is recommended that you restore the router factory default settings after updating the firmware.
How can I make my Wi-Fi update faster? ›- Turn things off and on again. ...
- Move your router to a better location. ...
- Switch your Wi-Fi frequency band. ...
- Adjust your router's antennas. ...
- Extend your Wi-Fi network. ...
- Prune unnecessary connections. ...
- Change your Wi-Fi frequency channel. ...
- Upgrade to faster internet.
- Use a wireless range extender. While this may not speed up the connection, it can boost the signal into the dead spots of your house or office. ...
- Add access points. ...
- Speed up the data stream. ...
- Update routers, gateways, and devices to the latest Wi-Fi 6 standard.
Are old routers worth anything? ›
Old Routers Aren't Worth Much
Rather than turning it into e-waste, consider using your old router as a network switch to improve Ethernet coverage in your house after you buy a new router.
Firmware updates provide bug fixes and technology improvements that lead to a better overall Wi-Fi experience for you and your family. Another critical advantage of keeping your router firmware up to date is the security protection it provides. We hear about new threats to our online security almost every week.
What happens if firmware is updated? ›A Firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With the ever-changing advances in technology, a firmware update also helps a device remain competitive with newer models. Downloads are posted on your model support page.
What happens during a firmware update? ›By updating the firmware, you will be able to explore new features that are added to the device and also have an enhanced user experience while interacting with the device. A firmware update will optimize the performance of firmware or device driver, enhancing the performance of the processor.
Are there firmware updates for modems? ›Some routers also get firmware updates automatically, so you might not be able to update it manually. Go to your router manufacturer's website. You can simply search for your router's model number to find the firmware update files. Download the firmware update file.
How do I update my Arris modem firmware? ›- From the Setup page on the router interface, select Status.
- Choose Router Upgrade from the drop-down menu.
- Select Browse and navigate to the file you just downloaded.
- Select Upgrade and confirm.
- The file will be uploaded and installed. Do not switch off the router until the upload is complete.
1. Do I need to restore the router to the factory default settings after updating the firmware? It is recommended that you restore the router factory default settings after updating the firmware.
How often should I update my router firmware? ›In general, experts recommend upgrading your router at least every five years. Make that every two to three years if you use lots of smart home gadgets, or if you make a regular habit of buying the latest laptops, phones and other primary Wi-Fi devices.
Can firmware become corrupted? ›It can become corrupted and require repair. The vast majority of the firmware lives on the platters in a special service area. This area is typically significantly lower density (sectors per track) than the user data area so the drive can load it easily.
Can I delete firmware update? ›Most devices have firmware updates from time to time, but if you run an update and something goes wrong you can't just uninstall it. The ROM, PROM and EPROM need the firmware to function. Instead of just removing it you have to replace it with another version of firmware.
Will updating router firmware increase speed? ›
If you already have a wireless N router, a firmware update may still increase your network's reliability, speed and security.
How long does it take firmware to install? ›The exact time depends on the device in question, but in most cases, a firmware update takes between 2 – 30 minutes.
What happens if I don't update my firmware? ›Firmware is made up of programs written by software developers to make hardware devices tick. If the firmware is absent, this results in most of the electronic devices used daily by the masses being unable to function. They simply would not be able to do anything.
Why is my firmware not updating? ›If your Android device won't update, it might have to do with your Wi-Fi connection, battery, storage space, or the age of your device. Android mobile devices usually update automatically, but updates can be delayed or prevented for various reasons.
What happens when firmware is outdated? ›If most of your company's computers are obsolete, they double or even triple your chances of experiencing a data breach. This emphasizes how dangerous it is to have outdated applications, operating systems, and even web browsers. Failing to update your firmware could expose your business to major security threats.
How do I check if my modem firmware is up to date? ›The easiest method is to use the router's mobile app, which typically has an option to manually check for updates. (The name of the menu or setting will vary by brand.) You can also look at your router's web app, which is accessed by typing an IP address—often 192.168. 0.1 or 192.168.
How often should modem be updated? ›Cable modems can last many years, but advances in Internet technology can greatly improve your Internet performance. Typically, you should look to upgrade or replace your cable modem every two to four years.